30 DAY RETURNS
If you are not 100% satisfied with your purchase from AA Medallion Store, you can return your qualifying item(s) for a full refund within 30 days of purchase – no catches or exceptions. Returns must be unopened and in the original packaging with the original tags attached. Any returned merchandise that does not satisfy these requirements may not qualify for a refund. Click here to contact us to start your return process. If you have received defective, damaged or incorrect merchandise, please contact us immediately so that we can remedy the situation promptly.
Once we receive your qualifying return and approve your refund, AA Medallion Store will credit your original method of payment. Depending on your financial institution, please allow up to ten business days for the refund to post to your bank or credit card account. However, most refunds post within 2-3 business days.
30 DAY EXCHANGES
You also have the option to exchange an eligible item instead of returning it for a refund. You may be able to process an exchange yourself for certain eligible items in your AAMedallionstore.com account. If an item is eligible, you will see an option in your order under your AAMedallionstore.com account to select an item to exchange, and will be provided the instructions and terms that apply to your exchange. If an exchange option is not available in your AAMedallionstore.com account, you can contact us to initiate your exchange.
SHIPPING DESTINATIONS & SPEEDS
AA Medallion Store ships anywhere in the United States and to many countries all throughout the world.
Just because shipping is free, doesn't mean it should take a long time. At check out, you will typically see 3-5 shipping options with estimated delivery dates so you can pick the option that works best for you. Expedited shipping options are available for shipments outside the continental United States; however, please allow additional time for your order to arrive to these locations. Orders to P.O. boxes, US territories or military APO/FPO addresses will ship via United States Postal Service (USPS). Delivery dates are subject to order cut-off times or carrier delays.
Questions? Contact us – the AAMedallionStore.com team will respond to most inquiries within one business day.